- DEFINITION OF EMPLOYEE STATUS
An “employee” of HOPES is a person who regularly works for the organization on a wage or salary basis. “Employees” are persons employed with the organization that are subject to the control and direction of Program in charges in the performance of their duties.
- DEFINITION OF EMPLOYEES
“Employees” of HOPES are defined by their designations.
2.1. Salesman
2.1.1. Definition
An individual employed by a HOPES, to sell its products and services to potential customers.
2.1.2. Job Requirements
- Highschool diploma or equivalent certification.
- Proven experience in sales, preferably in a similar field.
- Strong interpersonal and communication skills, both verbal and written.
- Strong knowledge of pharmaceutical products including brand names, generic equivalents and common uses.
- Excellent customer service abilities.
- Ability to work independently and as part of a team.
- Familiarity with CRM software and sales tracking tools.
2.1.3 Job Description
- Assisting customers in a professional manner.
- Answering inquiries about prescription and over the counter medicine.
- Processing prescription orders properly and efficiently using the pharmacy’s computer system.
- Maintaining a clean and organized sales floor, including shelves stocked with medicines and health products..
- Following pharmacy protocols for handling and dispensing controlled substances.
2.2. Accountant
2.2.1. Definition
An individual employed by HOPES, involved in managing financial aspects related to employees.
2.2.2. Job Requirements
- Bachelor’s degree in accounting, finance or a related field.
- Experience in accounting or related fields.
- Strong understanding of accounting principles, standards and regulations.
- Excellent analytical, organizational and problem solving skills.
- Familiarity with relevant softwares.
- Effective communication and interpersonal skills.
2.2.3. Job Description
- Maintaining strict confidentiality regarding all HOPES’ financial information, donor data, and sensitive matters.
- Accurately recording and reporting all financial transactions in accordance with applicable accounting principles and regulatory requirements.
- Preparing financial reports in a timely manner.
- Assisting in the development of the annual budget and ensuring that expenditures are within budgetary limits.
- Establishing and maintaining effective internal controls to safeguard the organization’s assets and prevent fraud or misuse of funds.
- Regularly reviewing financial processes to ensure compliance with internal policies and procedures.
2.3. Chief Accountant
2.3.1. Definition
A senior-level individual employed by HOPES, responsible for overseeing the accounting function within the organization.
2.3.2. Job Requirements
- Bachelor’s degree in accounting, finance or a related field.
- Several years of progressive experience in accounting and financial management roles, with increasing levels of responsibility.
- Strong understanding of accounting principles, standards and practices.
- Familiarity with relevant softwares.
- Proficiency in financial reporting, analysis and budgeting.
- Knowledge of tax regulations and compliance requirements.
- Demonstrated leadership abilities with the capability to effectively manage and develop a team of accounting professionals.
- Excellent communication and interpersonal skills.
- Strong analytical skills for interpreting financial data, identifying trends, and providing insights to support decision-making.
2.3.3. Job Description
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- Safeguard all HOPES’ financial information, donor data, and sensitive matters.
- Maintaining strict confidentiality at all times and be compliant to data protection regulations.
- Developing and executing financial strategies aligned with the organization’s mission, goals, and budgetary constraints.
- Timely and accurate financial reporting, including budgetary forecasts, variance analysis, and cash flow projections.
- Regular reviewing financial performance against targets and making adjustments as necessary.
- Establishing and maintaining robust internal controls to mitigate financial risks and prevent fraud or mismanagement of funds.
- Coordinating with internal and external auditors.
- Leading and managing the accounting team.
- Maintaining open and transparent communication with department heads and senior managers.
2.4. Inventory Officer
2.4.1. Definition
An individual employed by HOPES, responsible for managing and overseeing the inventory control processes within the organization.
2.4.2. Job Requirements
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- A bachelor’s degree in supply chain management, logistics, business administration, or a related field.
- Previous experience in inventory management, logistics, or related roles.
- Understanding of inventory control processes and inventory management systems.
- Strong computer skills for data analysis and reporting.
- Ability to analyze inventory data, identify trends, and make data-driven decisions.
- Effective communication skills to collaborate with cross-functional teams and suppliers.
- Knowledge of regulatory requirements and industry standards related to inventory management.
2.4.3. Job Description
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- Overseeing all aspects of inventory management, including procurement, storage, tracking, and distribution of goods and supplies.
- Ensuring accurate and up-to-date records of inventory levels, including stock counts, adjustments, and reconciliation with financial records.
- Implementing efficient inventory control measures to minimize waste, losses, and stockouts while optimizing inventory turnover and cost-effectiveness.
- Coordinating with the suppliers to ensure timely and cost-effective acquisition of goods and supplies.
- Utilizing inventory management systems or software to track inventory movements, monitor stock levels, and generate accurate reports on inventory status, usage, and trends.
- Ensuring the quality and integrity of incoming inventory.
- Complying with regulatory requirements, safety standards, and HOPES’ policies governing the handling, storage, and disposal of inventory.
- Conducting regular physical inventory counts and reconciliations to verify accuracy and identify discrepancies between actual inventory levels and recorded data.
- Collaborating with internal auditors or external auditors to facilitate inventory audits.
- Mitigating risks related to inventory loss, theft, or damage by implementing appropriate security measures.
- Maintaining open and effective communication with cross-functional teams, including finance and department heads.
2.5. Receptionist
2.5.1. Definition
An individual employed by HOPES, to manage the front desk or reception area of the organization.
2.5.2. Job Requirements
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- A high school diploma or equivalent.
- Excellent verbal and written communication skills.
- Ability to communicate clearly, professionally, and courteously in person, over the phone, and via email.
- Friendly and welcoming demeanor with a customer service-oriented approach.
- Strong organizational skills to manage multiple tasks, prioritize responsibilities, and maintain an orderly reception area.
- Basic computer skills, including proficiency in using email, word processing software, and other office productivity tools.
- Reliability and punctuality to ensure the smooth operation of the reception area and maintain a consistent presence during designated hours.
- Professional appearance and demeanor.
2.5.3. Job Description
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- Providing exceptional customer service to all individuals contacting or visiting the office.
- Answering incoming phone calls promptly and professionally, directing calls to appropriate individuals or departments and taking messages as needed.
- Maintaining a clean, organized, and professional appearance of the reception area.
- Assisting with scheduling appointments, meetings, and conference room reservations.
- Addressing inquiries and requests promptly and professionally.
- Alerting appropriate personnel to any security concerns.
- Communicating effectively with colleagues, supervisors, and other staff members to relay important information or updates.
2.6. Phlebotomist
2.6.1. Definition
A medical professional employed by HOPES, trained to draw blood from patients for diagnostic testing.
2.6.2. Job Requirements
- Completion of a phlebotomy training program from an accredited institution.
- Certification as a phlebotomist from a recognized certifying organization.
- Strong knowledge of anatomy, physiology, and medical terminology related to blood collection.
- Excellent interpersonal and communication skills for interacting with patients and healthcare professionals.
2.6.3. Job Description
- Performing venipuncture or finger sticks to collect blood specimens from patients.
- Following established procedures and protocols to ensure accurate and sterile blood collection.
- Labeling and organizing blood samples for laboratory processing and analysis.
- Interacting with patients in a compassionate and professional manner to ensure cooperation during the blood collection process.
- Adhering to strict safety protocols and infection control measures to minimize the risk of contamination and transmission of infectious diseases.
- Maintaining and calibrating phlebotomy equipment.
- Maintaining confidentiality of patient information.
2.7. IT Person
2.7.1. Definition
An individual employed by HOPES, responsible for managing, maintaining, and supporting the technology infrastructure within the organization.
2.7.2. Job Requirements
- Bachelor’s degree in computer science, information technology, or a related field.
- Previous experience in IT support, system administration, network management, or cybersecurity.
- Strong technical skills in hardware, software, networking, and cybersecurity technologies.
- Analytical and problem-solving abilities to troubleshoot complex IT issues and implement effective solutions.
- Excellent communication and interpersonal skills to interact with end-users and colleagues effectively.
2.7.3. Job Description
- Ensuring the reliability, security, and functionality of the organization’s technology infrastructure.
- Providing technical support and assistance to end-users, resolving hardware, software, and network issues promptly and effectively.
- Managing and administering IT systems, servers, and databases to ensure optimal performance, reliability, and security.
- Configuring and maintaining user accounts, permissions, and access controls in accordance with HOPES’ policies and procedures.
- Implementing network security measures to protect against unauthorized access, malware, and other security threats.
- Managing software licenses and subscriptions.
- Implementing data backup and disaster recovery procedures to protect critical data.
- Implementing and maintaining cybersecurity measures to safeguard against cyber threats and vulnerabilities.
- Documenting IT processes, procedures, configurations, and troubleshooting steps.
2.8. Housekeeping staff/Sweeper
2.8.1. Definition
Individuals employed by HOPES, responsible for maintaining cleanliness, orderliness, and sanitation within a facility.
2.8.2. Job Requirements
- Ability to perform physically demanding tasks.
- Thoroughness and attentiveness to ensure all areas are cleaned and maintained to high standards.
- Ability to complete cleaning duties within specified timeframes.
- Ability to organize cleaning supplies, equipment, and schedules to optimize efficiency and productivity.
- Consistency and reliability in attendance and performance of duties.
- Willingness to work flexible hours, including weekends and holidays, and adapt to changing cleaning priorities or special requests.
2.8.3. Job Description
- Cleaning and tidying rooms, corridors, lobbies, bathrooms, and other areas according to established standards and procedures.
- Dusting furniture, fixtures, and fittings.
- Sweeping and mopping floors.
- Emptying and cleaning waste bins and disposing of trash.
- Replenishing supplies such as toiletries, linens, and cleaning products.
- Maintaining cleanliness and organization of housekeeping storage areas.
- Adhering to all HOPES’ policies, including attendance, grooming, and uniform standards.
2.9. Lab Technician
2.9.1. Definition
An individual employed by HOPES, responsible for conducting laboratory tests, experiments, and analyses.
2.9.2. Job Requirements
- A high school diploma or equivalent.
- Completion of a formal training program in laboratory techniques or medical laboratory technology.
- Proficiency in operating laboratory equipment and instruments.
- Basic analytical skills to interpret test results, recognize abnormalities, and report findings accurately.
- Basic computer skills to enter data, maintain electronic records.
- Understanding of laboratory safety protocols and procedures to ensure a safe working environment.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
2.9.3. Job Description
- Performing routine laboratory tests and procedures, following standard operating procedures (SOPs) and protocols.
- Operating and maintaining laboratory equipment and instruments.
- Preparing reagents, solutions, and culture media according to established protocols and safety guidelines.
- Recording test results, observations, and experimental data accurately and legibly.
- Maintaining detailed records of laboratory procedures, test results, and equipment maintenance activities.
- Assisting laboratory technologists.
- Participating in quality control and quality assurance activities to ensure the accuracy and reliability of laboratory test results.
- Following regulatory requirements and accreditation standards applicable to the laboratory setting.
2.10. Lab Technologist
2.10.1. Definition
A skilled professional employed by HOPES, responsible for conducting advanced laboratory tests, analyses, and experiments.
2.10.2. Job Requirements
- A bachelor’s degree in medical technology, clinical laboratory science, biology, chemistry, or a related field.
- Certification as a Medical Laboratory Scientist (MLS) or Medical Laboratory Technologist (MLT) by a recognized certifying agency.
- Previous experience working as a lab technologist.
- Proficiency in performing a wide range of laboratory tests and procedures, including molecular diagnostics, microbiology, hematology, clinical chemistry and immunology.
- Familiarity with laboratory equipment and instrumentation.
- Exceptional attention to detail and accuracy in performing laboratory tests and documenting results.
- Effective written and verbal communication skills to convey test results, technical information, and laboratory protocols clearly and accurately.
- Strong critical thinking and decision-making skills to assess laboratory findings, identify abnormalities or inconsistencies, and determine appropriate courses of action.
- Understanding of quality control principles and practices to monitor the accuracy and reliability of laboratory test results.
- Ability to work collaboratively as part of a multidisciplinary team.
2.10.3. Job Description
- Conducting a wide range of laboratory tests and procedures using sophisticated instrumentation and equipment, adhering to established protocols and quality standards.
- Preparing patient specimens and laboratory samples for analysis, ensuring proper handling, labeling, and storage procedures are followed.
- Performing pre-analytical tasks as necessary.
- Operating, calibrating, and maintaining laboratory instruments and equipment.
- Analyzing test results, interpret findings, and accurately documenting and reporting laboratory data.
- Evaluating the validity and reliability of test results, recognizing and resolving discrepancies or inconsistencies as needed.
- Participating in quality assurance activities to monitor and maintain the accuracy and reliability of laboratory test results.
- Maintaining accurate and detailed records of laboratory procedures, test results, and quality control activities.
- Training and supervising laboratory assistants, technicians, and other personnel.
2.11. Internee
2.11.1. Definition
A temporary individual employed by HOPES, engaged in a structured learning experience within the organization to gain practical work experience and develop skills in a specific field or industry.
2.11.2. Job Requirements
- Currently enrolled in a pharmacy program, clinical laboratory science program, or related healthcare field at an accredited institution.
- Effective written and verbal communication skills.
- Proficiency in basic computer skills.
- Demonstrated ability to manage time effectively, prioritize tasks, and meet deadlines while balancing academic and work responsibilities.
- Ability to work collaboratively as part of a team.
- Exhibition of professionalism in their conduct, including punctuality, reliability, integrity, and adherence to organizational policies and guidelines.
- Openness to receiving feedback, learning from experiences, and continuously improving skills and knowledge.
2.11.3. Job Description
- Under supervision, assisting pharmacists in preparing and dispensing prescription medications.
- Assisting with inventory control procedures.
- Interacting with patients or customers to provide basic information on prescription medications, over-the-counter products, and medication use instructions.
- Under supervision, assisting laboratory technologists in performing diagnostic tests, specimen processing, and quality control procedures.
- Assisting in the operation, calibration, and maintenance of laboratory equipment and instruments.
- Participating in Continuing Education.
2.12. Lab Manager
2.12.1. Definition
An individual employed by HOPES, responsible for overseeing the operations of a laboratory facility.
2.12.2. Job Requirements
- A bachelor’s degree in a relevant scientific field.
- Background in management, business administration, or a related field and several years of relevant laboratory experience.
- Proficiency in a wide range of laboratory techniques and procedures.
- Capacity to develop and implement strategic plans, goals, and objectives for the laboratory, aligned with organizational priorities.
- Proficiency in budgeting, financial planning, and resource allocation to ensure efficient use of laboratory resources.
- Knowledge of quality assurance principles and practices to maintain the accuracy, reliability, and integrity of laboratory testing and data.
- Excellent communication skills, both verbal and written.
- Strong analytical and critical thinking skills to identify issues, analyze data, and develop solutions to complex problems.
2.12.3. Job Description
- Providing leadership, guidance, and mentorship to laboratory personnel.
- Coordinating staff schedules, assignments, and workload distribution.
- Overseeing day-to-day laboratory operations, including sample processing, testing, quality control, and reporting.
- Establishing and monitoring quality control measures, proficiency testing, and internal audits to comply with regulatory standards.
- Coordinating with regulatory agencies and accrediting bodies to maintain accreditation and licensing requirements.
- Procuring laboratory supplies, reagents, and materials, negotiate vendor contracts, and monitor inventory levels.
- Communicating openly with department heads.
2.13. Stock Supervisor
2.13.1. Definition
An individual employed by HOPES, responsible for overseeing the inventory management and stock control operations within the pharmacies.
2.13.2. Job Requirements
- Diploma or degree in logistics, supply chain management or a related field.
- Prior experience in inventory management, warehousing or a related field.
- Excellent organizational and time management skills.
- Ability to analyze inventory data and make informed decisions.
- Excellent communication skills, both verbal and written.
- Well equipped with inventory management software and systems.
2.13.3. Job Description
- Managing and maintaining inventory levels, keeping check and balance of orders and receiving.
- Ensuring accurate receipts, storage and issuance of inventory supplies and equipment.
- Conducting regular inventory audits and reporting any discrepancies or issues.
- Collaborating with suppliers and department heads to ensure timely and cost-effective ordering of supplies and equipment.
- Maintaining a clean, organized and secure storage area.
- Ensuring compliance with organizational policies and procedures.
- Ensuring proper usage and maintenance of HOPES’ equipment and assets.
2.14. Shift Supervisor
2.14.1. Definition
An individual employed by HOPES, responsible for overseeing all activities of a specific shift.
2.14.2. Job Requirements
- High school diploma or equivalent certification.
- Previous experience in a related role.
- Strong leadership abilities to effectively manage a team, delegate tasks and provide direction and guidance as needed.
- Excellent communication skills both verbal and written.
- Ability to identify issues, troubleshoot problems and find effective solutions.
- Strong organizational abilities.
- Familiarity with HOPES’ policies and procedures to ensure compliance in the work environment.
2.14.3. Job Description
- Supervising staff during assigned shifts.
- Ensuring all services are delivered to the highest standard.
- Managing conflicts and issues that arise during duty hours.
- Minimizing the communication gap between shift employees and department heads.
- Fostering a positive and inclusive work environment.
- Ensuring compliance with HOPES’ policies and procedures.
- Overlooking shift sales, returns and orders to mitigate risk of fraud or improper usage of funds, assets, products or equipment.
2.15. Technician
2.15.1. Definition
An individual employed by HOPES, who specializes in performing technical tasks and providing technical support within the organization.
2.15.2. Job Requirements
- Highschool diploma or equivalent certification.
- Previous hands on experience in a technical role.
- Strong problem-solving skills to diagnose problems, identify root cause and implement solutions of technical issues.
- Effective communication skills.
- Adaptability to various work environments.
- Strong understanding of safety protocols and procedures.
2.15.3. Job Description
- Installing, configuring and maintaining equipment and systems as needed.
- Performing routine maintenance and repair.
- Troubleshooting technical issues and providing effective solutions.
- Collaborating with department heads and other employees to ensure proper usage of technology.
- Providing technical support to other staff and volunteers.
- Ensuring compliance with HOPES’ policies and procedures regarding installation or disposal of any technological equipment.
- Maintaining confidentiality and respecting intellectual property rights.
2.16. Pathologist
2.16.1. Definition
A medical professional employed by HOPES, specializing in the study and diagnosis of diseases through the examination of bodily fluids, tissues and organs.
2.16.2. Job Requirements
- Medical degree or equivalent certificate in relevant field.
- Specialist training in pathology.
- Prior experience in a pathology laboratory.
- Strong diagnostic skills and excellent knowledge of the pathologic basis of diseases.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Commitment to HOPES values and missions as an NGO.
2.16.3. Job Description
- Examining and interpreting laboratory results and providing diagnostic reports.
- Collaborating with clinicians to devise treatment plans.
- Participating in quality control activities to maintain the standard of diagnostic procedures.
- Staying up to date with the latest developments in pathology and laboratory medicine.
- Providing training and guidance to laboratory staff.
- Ensuring compliance with HOPES’ policies.
2.17. Consultant
2.17.1. Definition
An individual employed by HOPES,
2.17.2. Job Requirements
2.17.3. Job Description
- NON-DISCRIMINATION
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at the Executive Committee will be based on merit, qualifications, and abilities. It does not discriminate in employment opportunities or practices because of race, color, religion, sex, national origin, age or disability.
The Committee will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.
Employees with questions or concerns about discrimination in the workplace are encouraged to bring these issues to the attention of their supervisor. Employees can raise concerns and make reports without fear of reprisal. Anyone found to be engaging in unlawful discrimination will be subject to disciplinary action, including termination of employment.
- RECRUITMENT & SELECTION
All employment opportunities are advertised on appropriate forums. Applications are encouraged from current employees but will be screened in the same manner as applications received from outside applicants.
Applicants are invited to submit their application, along with a current résumé, demonstrating that they meet the minimum criteria for the position being sought. At the closing date, all applications are screened, and candidates selected for interview are contacted. If the
interview is positive, references will be contacted. Suitable candidates are offered a second interview. Depending on the feedback provided, a position may be offered to the applicant.
Interview panel is devised by the governing body according to the post.
- ORIENTATION
All new employees to HOPES shall receive an orientation session which will encompass an overview of general policies, procedures and operations. This will also provide employees, new to either a position or HOPES an opportunity to learn the performance expectations management has with regard to the position in question. They will be given a copy of this Employee Handbook and will be expected to learn its contents. They will also be made aware of policies such as, Code of Ethics, and asked to sign off on their adherence to the same.
- PERSONNEL FILE
HOPES does collect personal information for inclusion in personnel files. This information is available to the employee and General Secretariat. Information which is contained in an employee’s personnel file includes the following: résumé, letter of offer, performance reviews, amendments to job descriptions, disciplinary notices, tax forms, copies of enrolment forms for benefits and approved leave requests.
- PROBATION
The first three (3) months of employment are probationary. During this time both parties may assess suitability for employment with the Employer. This also provides management an opportunity to assess skill levels and address areas of potential concern. During the first probationary period either party can revoke the contract on one day notice.
- PERFORMANCE EVALUATION
This policy establishes guidelines for performance evaluation of professional staff. The purpose for carrying out performance evaluation include;
- To provide a fair assessment of the employee’s performance.
- To assist the employee to improve performance.
- To provide a basis for an appropriate level of compensation.
- To support and provide documentation for personnel actions under approved policies.
8.1. Date For Implementation
Performance evaluations are scheduled to ensure that every regular employee/member is evaluated annually.
8.2. Confidentiality and Disposition Of Forms
The completed Annual Performance Evaluation form for each employee/member is part of that employee’s official personnel file in each department. Each program director is to conduct performance evaluations. The final step in the evaluation process involves review by the department head, or a designated management official. As an official part of each departmental personnel file, the Performance Evaluation form shall be treated as confidential.
8.3. Forms and Guidelines For Implementation
The performance evaluation form should provide space on the front for:
- The date the annual performance period ends.
- The name, title and department of the employee/member being evaluated.
- The evaluator may describe each key responsibility by using a word or a brief phrase or sentence to say what, how, and when each task is performed.
- An evaluation which places emphasis on how well each key responsibility has been performed. The evaluator should describe performance levels which meet, exceed, or fail to meet expected levels.
The back of the performance evaluation form should provide space for:
- The actual date of the evaluation, name and title of the evaluator who has direct knowledge and supervisory responsibility for the employee. Spaces are also provided for the evaluator to date and initial the form to record when the performance evaluation was discussed with the employee/member.
- Management Review- this space is provided for the program director to record comments, including any disagreements with the evaluator’s rating or comments. This space is to be completed with signature and date.
- DISCIPLINE
Discipline at HOPES shall be progressive, depending on the nature of the problem. Its purpose is to identify unsatisfactory performance and / or unacceptable behavior. The stages may be:
- Verbal reprimand
- Written reprimand
- Dismissal
Some circumstances may be serious enough that all three steps are not used. Some examples of these types of situations are theft, assault or willful neglect of duty. In all cases, documentation should be included in the employee’s personnel file.
- SALARY DISTRIBUTION
Monthly salary is distributed through cheque on date. The salary is calculated according to initially signed agreement and any additional benefits or increment if applicable.
- OVERTIME
All overtime must be authorized by the Program Director in advance of being worked. After the assigned timing employee will be salaried on a per hour basis OR on the basis of shift as case maybe. Pursuant to Ontario regulation #285, employees in a Managerial or Supervisory role are exempt from the overtime provisions of the Employment Standards Act.
- TERMINATION FOR CAUSEAn Employment Contract may be terminated by the Employer at any time for cause, without notice or payment in lieu of notice or severance pay whatsoever, except payment of outstanding wages.
- RESIGNATION
After completion of the first ninety (90) days of the probationary period, employees must give the Employer 30-day notice of resignation. The Employee may waive the resignation notice period in whole or in part at any time by providing payment of regular wages for the period so waived.
- TIME AWAY FROM WORK
14.1. Sick Leave
Employees will be entitled to twelve (12) days of sick leave per calendar year accumulated on the basis of 1 day per month. A maximum of twelve (12) days of sick leave may be carried forward to the next calendar year so that an employee shall have no more than twenty (24) sick days in any one calendar year. Any additional sick leave accumulated will be forfeit. Moreover, regardless of the amount of sick leave accumulated, sick leave will not be paid out upon resignation, retirement, or termination of employment for any reason. Furthermore, since Sick Leave has no cash value, employees may not use more than they have accumulated, without the express written permission of the Program Director. Employees working less than full time will have their rate of accumulation adjusted accordingly.
Sick leave can be used for personal illness, personal medical appointments, and visits to specialists.
The Employer reserves the right to request information with respect to limitations, restrictions, prognosis in such manner as it deems necessary in the circumstances with respect to any request for paid or unpaid sick leave. The employer also reserves the right to request a doctor’s note for absences of three (3) days or longer.
14.2. Maternity, Parental and Adoptive Leave
Maternity/Parental/Adoptive and other government supported Leave shall conform to the provisions of the Employment Standards Act. The full period of the leave is granted without pay. HOPES will issue a Record of Employment on commencement of leave which allows the employees to make claims for Employment Insurance Benefits. When the employee returns to work, employment is guaranteed in a similar position at the same salary level. During the full period of leave, vacation and sick leave shall continue to accumulate. During the period of the leave the employee may retain coverage under the Group Medical, dental and extended Health plans and the full premium costs of all benefits will be paid by HOPES. Employer contributions to the Group RRSP will only be made after evidence of an employee contribution to said plan. Every attempt will be made to return employees to a position of equal responsibility on return from leave status, however, no guarantees exist that the exact position left will be available on return.
- CONFIDENTIAL INFORMATION & INTELLECTUAL PROPERTY
15.1. Confidential Information
From time to time, employees of the HOPES may come into contact with confidential information, including but not limited to information about HOPES members, suppliers, finances and business plans. Employees are required to keep any such matters that may be disclosed to them or learned by them confidential.
15.2. Intellectual Property
Any intellectual property, such as trademarks, copyrights and patents, and any work created by an employee in the course of employment shall be the property of HOPES and the employee is deemed to have waived all rights in favor of HOPES. Work, for the purpose of this policy refers to written, creative or media work. All source material used in presentation or written documents must be acknowledged.
15.3. IT Information Storage and Security
Any storage devices (CD’s, USB’s, Floppy Discs) used by employees at HOPES, located at HOPES’ address, acknowledge that these devices and their contents are the property of HOPES. Furthermore, it should be understood by employees that company equipment should be used for company business only during normal working hours. Downloading of personal materials on company equipment can be harmful to said equipment and should not be done.
15.4. Employer Property
Upon termination of employment for any reason, all items of any kind created or used pursuant to the employee’s service or furnished by the Employer including but not limited to computers, reports, files, diskettes, manuals, literature, confidential information, or other materials shall remain and be considered the exclusive property of the Employer at all times, and shall be surrendered to the Program Director, in good condition, promptly and without being requested to do so.
- HEALTH & SAFETY
HOPES, along with its employees, must take reasonable precautions to ensure that the workplace is safe. The organization complies with all requirements for creating a healthy and safe workplace in accordance with the Occupational Health and Safety Act of PAKISTAN.
Employees who have health and safety concerns or identify potential hazards should contact the General Secretary.
5.16.1 Health Insurance for Employee
Health Insurance for all employees is offered for themselves and their family (spouse and children).
